![]() ![]() They may be able to help you troubleshoot the issue. This can help to reset the connection and make it more stable.įourth, try contacting your VPN provider. Third, try restarting your iPhone or iPad. This can be done by turning the VPN off and then on again, or by disconnecting from the VPN and then reconnecting. This means checking the VPN’s settings and making sure that it is compatible with your device. If you’re VPN keeps disconnecting on your iPhone or iPad, there are a few things you can do to fix the issue.įirst, make sure that your VPN is set up properly. If you find that your router is blocking any of these protocols or ports, you’ll need to reconfigure it to allow VPN traffic. If your router is configured to block this port, the VPN will also stop working properly. Port 4500 – This is the port that is used by the GRE protocol.If your router is configured to block this port, it will prevent the VPN from working properly. Port 500 – This is the port that is used by the IPsec protocol.If your router is configured to block GRE, it will also prevent the VPN from working correctly. The GRE protocol – This is another common protocol used by VPNs.If your router is configured to block IPsec, it will prevent the VPN from working correctly. The IPsec protocol – This is a standard protocol used by VPNs.To fix this problem, you’ll need to check your router’s configuration and make sure it isn’t blocking any of the following: In particular, if your router is configured to block certain types of traffic, it could interfere with the VPN and cause it to disconnect. You might experience frequent VPN disconnections if your router or firewall is improperly configured. Improper Router or Firewall Configuration ![]() If it works, you can try connecting to the VPN again. In the “Adapter 1” tab, select “Use Custom DNS Servers.”Įnter the following addresses and click “OK”:Īfter changing your DNS settings, try opening a website in Chrome. To change your DNS settings in Chrome, go to Settings > Network > Change Proxy Settings. If you are having trouble opening websites while connected to the VPN, you can try changing your DNS settings. If the VPN server is down, you will need to wait until it is back up and running before you can connect. This will help you determine if the problem is with your network or the VPN service.Įnter your VPN address and click on “Check Server.” The website will show you the status of your VPN server and whether it is up or down. If you are experiencing frequent disconnections, you can check for VPN outages.
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